Contact

We’re here to help.

If you have a question about your order, a product, or anything else, feel free to reach out. We aim to respond as quickly as possible.


Customer Support

📧 Email: 7yyou.official@gmail.com

For faster assistance, please include:

  • Your order number

  • A brief description of your query


Damaged or Incorrect Orders

If your item arrived damaged or incorrect, please contact us within 5 days of delivery.

For all damage-related claims, an unboxing video is mandatory.
The video must clearly show:

  • The sealed package with the shipping label visible

  • The complete unboxing process

  • The issue with the product

This helps us review your request accurately and resolve it promptly.


Business & Collaborations

For partnerships, media, or business-related inquiries, please email us at:
📧 7yyou.official@gmail.com


Response Time

We typically respond within 24–48 business hours.
Please note that response times may be slightly longer during peak periods or holidays.


Our Promise

We value thoughtful communication and fair resolutions.
Every message is reviewed with care.


7YYOU
Crafted from bamboo.